main product photo

The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance

1st Edition
0071358064 · 9780071358064
Add to Wish List
Purchase Options

Part I: An Executive Overview of Six Sigma.

Chapter 1: A Powerful Strategy for Sustained Success.

Chapter 2: Key Concepts of the Six Sigma System.

Chapter 3: Why Is Six Sigma Succeeding Where Total Quality "Failed"?

Chapter 4: Applying Six Sigma to Service and Manufacturing.

Chapter 5: The Six Sigma Roadmap.

Part II: Gearing Up and Adapting Six Sigma to Your Organization.

Chapter 6: Is Six Sigma Right for Us Now?

Chapter 7: How and Where Should We Start Our Efforts?

Chapter 8: The Politics of Six Sigma: Preparing Leaders to Launch and Guide the Effort.

Chapter 9: Preparing Black Belts and Other Key Roles.

Chapter 10: Training the Organization for Six Sigma.

Part III: Implementing Six Sigma: The Roadmap and Tools.

Chapter 12: Identifying Core Processes and Key Customers (Roadmap Step 1).

Chapter 13: Defining Customer Requirements (Roadmap Step 2).

Chapter 14: Measuring Current Performance (Roadmap Step 3).

Chapter 15: Six Sigma Process Improvement (Roadmap Step 4).

Chapter 16: Six Sigma Process Improvement (Roadmap Step 4A).

Chapter 17: Expanding & Integrating the Six Sigma System (Roadmap Step 5).

Chapter 18: Advanced Six Sigma Tools: An Overview.

Conclusion: Twelve Keys to Success.

Purchase Options

We're committed to providing you with high-value course solutions backed by great service and a team that cares about your success.

Ebooks.com

Download file to PC or Mac desktops or laptops

Step 1. Download Adobe Digital Editions Both PC and Mac users will need to download Adobe Digital Editions to access their eBook. You can download Adobe Digital Editions at Adobe's website here.


Step 2. Register an Adobe ID if you do not already have one. (This step is optional, but allows you to open the file on multiple devices) Visit account.Adobe.com to register your Adobe account.


Step 3: Authorize Adobe Digital Editions using your Adobe ID. In Adobe Digital Editions, go to the Help menu. Choose “Authorize Computer.”


Step 4: Open your file with Adobe Digital Editions. Once you’ve linked your Adobe Digital Editions with your Adobe ID, you should be able to access your eBook on any device which supports Adobe Digital Editions and is authorized with your ID. If your eBook does not open in Adobe Digital Editions upon download, please contact customer service

ISBN10: 0071376674 | ISBN13: 9780071376679

US$46.80

Print Text

Receive via shipping:

  • Print bound version of the complete text

ISBN10: 0071358064 | ISBN13: 9780071358064

US$52.00