Pharmacy Management: Essentials for All Practice Settings: Fourth Edition

4th Edition
0071845445 · 9780071845441
#1 Pharmacy Management Text!!!  As pharmacy practice moves from a product orientation to a patient orientation, there are unique challenges that arise in managing the value-added services that pharmacists are developing to meet patient needs in medi… Read More
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  • I. Why Study management in Pharmacy School?
  • Chapter 1. The “Management” in Medication Therapy Management
  • Chapter 2. Management Functions
  • Chapter 3. Creating and Managing Value
  • II. Managing Operation
  • Chapter 4. Strategic Planning in Pharmacy Operations
  • Chapter 5. Business Planning for Pharmacy Programs
  • Chapter 6. Operations Management
  • Chapter 7. Managing Medication Use Process Supporting Technologies and Automation
  • Chapter 8. Ensuring Quality in Pharmacy Operations
  • Chapter 9. Outcomes Evaluation of Pharmacy Operations
  • III. Managing People
  • Chapter 10. Time Management/Organizational Skills
  • Chapter 11. Organizational Structure and Behavior
  • Chapter 12. Human Resources Management Functions
  • Chapter 13. Customer Service
  • Chapter 14. Managing the Workplace to Protect the organization and Improve Employee Quality of Worklife
  • Chapter 15. Performance Appraisal Systems
  • Chapter 16. Leadership Theory and Application
  • IV. Managing Money
  • Chapter 17. Financial Reports
  • Chapter 18. Budgeting
  • Chapter 19. Third-Party Payer Considerations
  • Chapter 20. Impact of Health Policy on Health Care Delivery
  • V. Managing Traditional Good s and Services
  • Chapter 21. Marketing Theory
  • Chapter 22. Marketing Applications
  • Chapter 23. Purchasing and Inventory Management
  • Chapter 24. Merchandising
  • VI. Managing Value-Added Services
  • Chapter 25. Value-Added Services as a Component of Enhancing Pharmacists’ Roles in Public Health
  • Chapter 26. Implementing Value-Added Pharmacy Services
  • VII. Managing Risks in Pharmacy Practice
  • Chapter 27. Risk Management in Contemporary Pharmacy Practice
  • Chapter 28. Compliance with Regulation and Regulatory Bodies
  • Chapter 29. Preventing and Managing Medication Errors: The Pharmacists’ Role
  • VIII. Management Applications in Specific Pharmacy Practice Settings
  • Chapter 30. Entrepreneurship and Innovation
  • Chapter 31. Applications in Independent Community Pharmacy
  • Chapter 32. Applications in Chain Community Pharmacy
  • Chapter 33. Applications in Hospital Pharmacy Practice
  • Chapter 34. Applications in Managed and Specialty Environments
  • Chapter 35. Applications in Safety Net Clinics
  • Chapter 36. Applications in Varied Health Care Systems