Conflict Resolution

Conflict Resolution
By:Dana, Daniel;
Pub Date:January 3rd 2001
Format:Paperback 192 pages
eBook Available: View eBook Details
ISBN:0071364315 / 9780071364317
Your Price:$16.95 ADD TO CART
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Main description

Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.


Table of contents

1. What's a Conflict?

2. So What if There's a Conflict?

3. How to Resolve Any Conflict.

4. How to Resolve a Conflict Between Others.

5. How to Resolve a Conflict Between Yourself and Another.

6. How to Resolve Team Conflict.

7. How to Mediate All the Time to Prevent Conflicts.

8. Strategic Management of Organizational Conflict.


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