The Leader's Handbook: Making Things Happen, Getting Things Done

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December 22, 1997


Mixed media product, 415 pages

Other Formats


0070580286 / 9780070580282


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Main description

Lead your organization into the 21st century with the help of this groundbreaking book that is already creating a stir in corporate boardrooms across America! In a book that does for managers what his mega-bestseller, The Team Handbook, did for teams, Peter Scholtes, who is widely acknowledged as one of the most influential Quality leaders of the decade, shows the real root of management problems. Learn how to stop blaming your workers and start changing the systems with the help of activities and exercises that enable you to immediately begin implementing breakthrough improvements in all your work processes!

Table of contents

Train Wrecks and Bad Radios: How We Got Where We Are. The New Leadership Competencies. Systems Thinking: The Heart of 21st Century Leadership. Getting the Daily Work done. Giving Meaning, Pupose, Direction, and Focus to Work. Breakthrough Improvement. Keeping Track: Measurements of Improvement, Progress, and Success. Leading by Asking Good Questions. Performance without Appraisal. Leadership into the Next Millennium. Index.

Author comments

Peter R. Scholtes is an internationally known author, lecturer, and consultant. From 1987 to 1993 Mr. Scholtes shared the platform with W. Edwards Deming, helping to educate corporations about the new philosophy of the Quality movement. He was one of the first to synthesize the principles of the organizational development field with the teachings of Dr. Deming. Mr. Scholtes is the author of The Team Handbook. He has written award-winning articles on several Quality-related topics, especially with Dr. Deming's encouragement, on the controversial topic of performance appraisal: What's wrong with it and what to do instead. He is a popular keynote speaker at international conferences in such places as London, Sydney, Moscow, and Rio de Janeiro. In March of 1995, Quality Digest recognized Mr. Scholtes as one of the 50 Quality leaders of this decade.

Back cover copy

For Anyone Serious About Leading Their Organization Into the 21St Century

This groundbreaking book, already creating a stir, could only have been written by Peter R. Scholtes­­author of the best-selling book ever written on teams: The Team Handbook. In The Leader's Handbook, Scholtes, widely acknowledged as one of the most influential teachers of leadership and management of the decade, does for managers what The Team Handbook did for teams. Scholtes shows how bad systems, not bad workers, cause the vast majority of management problems. He takes controversial stands against performance appraisals and incentive compensation. And he takes you from theory to practice with a wide variety of state-of-the-art activities and exercises to help you immediately begin implementing breakthrough improvements in all your work processes.

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