Crucial Conversations Tools for Talking When Stakes Are High, Second Edition (eBook)

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
By:McMillan, Ron; Grenny, Joseph; Patterson, Kerry; Switzler, Al;
Pub Date:September 16th 2011
Format:Electronic book text 288 pages
Other Formats: View Print Details
ISBN:0071772200 / 9780071772204
Your Price:$20.00 ADD TO CART
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The New York Times and Washington Post bestseller that changed the way millions communicate

"[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."
--from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."
--Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive


Table of contents


Backcover

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