Your satisfaction is guaranteed. If, for any reason, you are not completely satisfied with your
order, simply return it in good condition within 30 days along with your order confirmation and a
refund or credit card credit will be processed upon receipt. Please be sure to enclose the packing
slip that accompanied your order. And mail all material to:
7500 Chavenelle Road.
Dubuque, IA 52002
Contact our Customer Service Department Regarding Returns and Exchanges
Customer Service may be reached between the hours of 8:00 AM to 4:30 PM EST, Monday through
Be sure to include your name and email address in order for us to respond.
Our International Customer Service Department is available by emailing
International Customer Service or
speaking to a customer service representative from 8:00 AM - 4:00 PM EST (USA). Voice mail is
available 24 hours.