Customer Service

Your satisfaction is guaranteed. If, for any reason, you are not completely satisfied with your order, simply return it in good condition within 30 days along with your order confirmation and a refund or credit card credit will be processed upon receipt. Please be sure to enclose the packing slip that accompanied your order. And mail all material to:

McGraw-Hill Education
Returns Department
7500 Chavenelle Road.
Dubuque, IA 52002

Contact our Customer Service Department Regarding Returns and Exchanges

Customer Service may be reached between the hours of 8:00 AM to 4:30 PM EST, Monday through Friday at:

• Telephone: (877) 833-5524
• Fax: (614) 759-3749
• Email: pbg.ecommerce_custserv@mcgraw-hill.com.

Be sure to include your name and email address in order for us to respond.

International Customers:

Our International Customer Service Department is available by emailing International Customer Service or  speaking to a customer service representative from 8:00 AM - 4:00 PM EST (USA). Voice mail is available 24 hours.

• Telephone: (609) 426-5793
• Fax: (609) 426-7917.